Knowledge bases
Upload reference material once, then get answers grounded in it and cited back to it.
A knowledge base is a collection of source material the assistant can retrieve from. Link one to a conversation and answers are grounded in your documents, with citations — rather than in whatever the model happens to recall.
This is the right home for anything you will refer to more than once. A one-off file is better sent as an attachment.
Creating a collection
Knowledge Bases → create one.
| Field | Notes |
|---|---|
| Name | Enter collection name. |
| Description | Describe what this collection contains — worth filling in, because this is what you will be choosing between later. |
Adding material
Upload documents, or drag them onto the collection — Drop files to add them
to
Crawl Website pulls in a site instead of a file. Give it a starting URL and a Max Pages ceiling. The ceiling matters: crawls are bounded deliberately, and a large site with no limit is mostly noise.
Each document is processed after upload so it can be retrieved from. If one fails or was added before you fixed something upstream, reprocess it rather than deleting and re-uploading.
Using one
Link it to a conversation in Conversation context → Manage Knowledge Bases. Answers then draw on it and show their sources.
A project can carry knowledge bases too, so every conversation in the project gets them without linking each time.
You can also publish a generated document straight into a collection with Publish to KB — see Generate a document.
Removing things
| Action | Effect |
|---|---|
| Delete Document | Removes one source. This action cannot be undone. |
| Edit Knowledge Base | Rename, or change the description. |
| Archive | Puts the collection away without destroying it. |
| Delete Knowledge Base | Permanent. |
Unlinking a collection from a conversation does not delete it — it just stops that thread consulting it.
Grounding is not a guarantee. Retrieval finds what is relevant to the question; it does not prove the source is right. The citations exist so you can check, and on anything that matters you should.